Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with highest–level services .
1.Can we ship internationally?
YES, We offer international shipping; however, please note that our warehouse is located in the United States. Therefore, additional shipping fees will be applicable for locations outside the United States.
2.How much is the shipping?
Free shipping for all items excluding locations outside of the US and Hawaii within the US.
3. What courier company do we normally use?
We normally use the UPS and FEDEX.
4.How long does it take during transit?
The time frame of order delivery is divided into two parts:
• Processing time: 1-2 business days
• Shipping time: US: 3-7 Business days
Please ensure all delivery information is correct. If there is incorrect and/or missing information offered, please inform us in advance in order to avert any delays for which customers are held accountable. However, there are some other possible delays during customs clearance if items are dispatched from our other facilities, in the interim, additional documents or time may be required in this regard.
Orders may be delivered by either the local post office or a local courier depending on your locations, but most of them will be delivered by the local post service, so the package will be received with your regular mail. If you are not at home when the package arrives, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.
5.How to track my order?
You can track your order via the link: www.17track.net
Or check your order directly at “Track Order” on our website.
Note:Shipping may take up to 3 to 7 working days depending on your locations.
6.How long will my order take to arrive?
We will ship your order within 1-2 working days from our American warehouse, and it usually takes 3-7 working days for orders to arrive.
7.Taxes and Duties
For orders within the United States
Please note that all packages are shipped from EVEAGE. For American customers, there is no additional tax on our products, which means you only need to pay the final sale price when shopping in EVEAGE.
Note: There may be some delays for your orders during public holidays, when manufacturers and courier companies limiting their working time.
8.Want more Information?
Contact us via [email protected]